Returns Policy

You'll love The Resilience Company products or your money back!

We stand behind our products. If for any reason you are not completely satisfied with your purchase, we offer a full refund less shipping within 30 days of purchase.

Send us an email to support@trco.ca first to let us know why you are requesting a refund, and we will give you additional information from there.

Returns are refunded to the original payment method (return shipping costs are not refunded). 

Exchanges ship free and are offered on products of equal value only. Your return shipping cost is not refunded. 

Only Canadian orders are eligible for exchanges. 

Returns and exchanges are processed promptly, usually within 3-5 business days of receipt.

Simply reach out to our customer service team at support@trco.ca to get the process started!

We'll always do our best to take care of you.